webqem blog

Facebook has finally come out with a search function for Facebook Business Pages.

Until recently, you had to know the actual URL, or follow a link from a Facebook page or website. Now you can go to http://www.facebook.com/directory/pages without being logged on to Facebook, and search by business name or browse by type. Facebook says pages are automatically added to the directory, although they do have a disclaimer that only a limited set of results are available to unregistered users.

The fact that you don’t have to login means that Pages can be indexed by search engines. The usual rules apply, in that links from external websites affect whether you will rank well, regardless of whether you are included on the Facebook directory. For example http://www.facebook.com/pages/wwwcostumeboxcomau/8168104555 is indexed at Google, but not yet included in the Facebook directory.

A search at Google.com for say “Barack Obama” highlights the current importance of social networking sites in search engines. Page one at Google includes dedicated pages at Wikipedia, MySpace, Twitter, YouTube. His Facebook page is on page two of Google, with his Flickr and LinkedIn profile on page three.

So if you have not yet claimed your company name at these social networking sites, you are missing out on a boost to your search engine performance, and associated traffic. We also recommend grabbing your name at these sites before someone else does, so that you can control your public image.

The downside to social networking sites is the need to maintain the content. By nature, social networking sites interact with their audience. It can be damaging to your reputation if a malicious or false statement is posted to your page, and you haven’t logged on to respond or remove the comment. And if you don’t add fresh content to your site, people won’t come back.

In saying that, it is easy to maintain content. You can import feeds from other sites you are active on, such as your WordPress blog, or YouTube. That way it looks like you are adding fresh content, and your audience keeps up with what you are up to.

You can share the responsibility for maintaining your Facebook Business Page, with nominated Facebook personal users as administrators. The viral nature of Facebook means that when others see which Pages you are a fan of, they may also become a fan.

When people become a fan of your Business page, you have the ability to send updates to their Facebook inbox, so that you can tell them about special offers.

If you are a high profile brand, you may get a name like http://www.facebook.com/pinkfloyd if you contact Facebook directly. Otherwise you end up with the standard business page naming format http://www.facebook.com/pages/webqem/17279306527 .

Facebook Ads allow you to reach a targetted audience and bring them to your Facebook Page or external website. You can choose your audience by age, gender, geography and keywords. For example if you wanted to display your ad to people in Australia over 18 who listed “skiiing” as an interest, Facebook will tell you the number of people available, and let you craft an ad.

Although it is very easy to do, if you need help, we can setup your page at Facebook and help you setup your ads.