Category: tips and tricks

Announcing Adobe LMS integration for Blackboard

Friday, September 5th, 2008 [ Posted by Chris R ]

Blackboard is a leading provider of e-Education enterprise software applications and services, servicing schools, universities, corporations, governments and publishers. Blackboard’s online learning application, the Blackboard Learning System, is the most widely-adopted course management system among U.S.tertiary institutions.

Adobe has just announced that the Adobe Acrobat Connect/Blackboard Building Block (integration module) is now available to customers from the Blackboard Building Block website at http://www.blackboard.com/corp/objects/inc/B2Details.asp?ExtensionID=10314

Adobe Acrobat Connect Pro 7 provides a more integrated workflow to common tasks with Blackboard 7.3 and 8, allowing:

  • Administrators to easily install the LMS integration module;
  • Course Builders create and manage course-specific Adobe Connect Pro Meetings as part of their course offering;
  • Students to see upcoming Adobe Connect Pro Meetings and Today’s Meetings.

webqem are the leading Australian Adobe Solutions Partner for Adobe Connect Pro, and will be attending BBWorld AsiaPac 08 in Adelaide on September 8 - 10, sharing knowledge in online learning solutions.


Polycom SoundStation 2W PC microphone setup

Thursday, August 21st, 2008 [ Posted by Derek R ]

This post provides instructions on how to use a Polycom SoundStation 2W as a high quality omni-directional external microphone for a PC/laptop.

Required equipment:
SoundStation 2W conference phone
USB Cable - A male to mini 5-pin male (same as most digital cameras)
2.5mm to 3.5 mm stereo cable
Windows based computer

Install the Polycom firmware updater software onto PC/laptop. Do not upgrade the firmware of the soundstation. Visit Polycom download page.

Connect cable from the 2.5mm stereo jack on the Polycom to the 3.5mm Microphone jack on your PC/laptop (there is a picture of a mobile phone next to it).

Once the Polycom software has been installed, connect a USB cable from the Polycom (on the underside of the unit at the opposite end to the keypad) to your PC/laptop.

Press the button marked “IP Mode” on the Polycom.

Go into the Sound Applet in control panel and ensure that the microphone jack is enabled. You should now be in business.


Improved search engine indexing of Flash files

Wednesday, July 2nd, 2008 [ Posted by Chris R ]

Google announced on 30 June at WebmasterCentral that they had been developing a new algorithm for indexing textual content in Flash files, integrating the new Adobe SWF technology and are now rolling it out. This includes Flash buttons, menus and full-Flash websites, and URLS contained in Flash content. It does not include images containing text, or FLV files, such as YouTube videos.  (more…)


Choosing a Domain Name

Friday, June 27th, 2008 [ Posted by Chris R ]

So you have a new business. Or you just need a new website. Here are some of the issues you should address when choosing your new domain name:

1. Brand vs Keywords

Company XYZ sells widgets. Should they choose xyz.com or widgets.com?
Consensus is to go for the brand first, xyz.com. Next best would be brand plus keywords, for example xyzwidgets.com. And finally the keyword-based option, widgets.com.

The rationale is that you always want to be found for your business name, especially when you gain a high profile. You can always use your keywords in the titles, heading and content and incoming links. You may even have your keywords in your company name, which would be very helpful from an SEO perspective.

2. Which suffix?

(more…)


Facebook Business Pages

Thursday, May 22nd, 2008 [ Posted by Chris R ]

Facebook has finally come out with a search function for Facebook Business Pages.

Until recently, you had to know the actual URL, or follow a link from a Facebook page or website. Now you can go to http://www.facebook.com/directory/pages without being logged on to Facebook, and search by business name or browse by type. Facebook says pages are automatically added to the directory, although they do have a disclaimer that only a limited set of results are available to unregistered users.

The fact that you don’t have to login means that Pages can be indexed by search engines. The usual rules apply, in that links from external websites affect whether you will rank well, regardless of whether you are included on the Facebook directory. For example http://www.facebook.com/pages/wwwcostumeboxcomau/8168104555 is indexed at Google, but not yet included in the Facebook directory.

A search at Google.com for say “Barack Obama” highlights the current importance of social networking sites in search engines. Page one at Google includes dedicated pages at Wikipedia, MySpace, Twitter, YouTube. His Facebook page is on page two of Google, with his Flickr and LinkedIn profile on page three.

So if you have not yet claimed your company name at these social networking sites, you are missing out on a boost to your search engine performance, and associated traffic. We also recommend grabbing your name at these sites before someone else does, so that you can control your public image.

The downside to social networking sites is the need to maintain the content. By nature, social networking sites interact with their audience. It can be damaging to your reputation if a malicious or false statement is posted to your page, and you haven’t logged on to respond or remove the comment. And if you don’t add fresh content to your site, people won’t come back.

In saying that, it is easy to maintain content. You can import feeds from other sites you are active on, such as your WordPress blog, or YouTube. That way it looks like you are adding fresh content, and your audience keeps up with what you are up to.

You can share the responsibility for maintaining your Facebook Business Page, with nominated Facebook personal users as administrators. The viral nature of Facebook means that when others see which Pages you are a fan of, they may also become a fan.

When people become a fan of your Business page, you have the ability to send updates to their Facebook inbox, so that you can tell them about special offers.

If you are a high profile brand, you may get a name like http://www.facebook.com/pinkfloyd if you contact Facebook directly. Otherwise you end up with the standard business page naming format http://www.facebook.com/pages/webqem/17279306527 .

Facebook Ads allow you to reach a targetted audience and bring them to your Facebook Page or external website. You can choose your audience by age, gender, geography and keywords. For example if you wanted to display your ad to people in Australia over 18 who listed “skiiing” as an interest, Facebook will tell you the number of people available, and let you craft an ad.

Although it is very easy to do, if you need help, we can setup your page at Facebook and help you setup your ads.


Higher Quality Video Streaming in Adobe Acrobat Connect

Wednesday, December 12th, 2007 [ Posted by Andrew M ]

The release of Service Pack 3 for Adobe Acrobat Connect has meant a visible improvement in performance partly made possible by the required use of Flash Player 8.

Flash Player 8 has better video compression algorithms (codecs), which are being utilised in this update to Connect for improved quality screen sharing during live meetings.

Another benefit is that Flash video files (FLVs) compressed with the Flash 8 codec are now better performers when served up as content from the Adobe Acrobat Connect server. Connect can stream FLV files, detecting user connection speeds and optimising performance on the fly, with better quality visuals coming as a result of the codecs used for Flash 8.

While there are a number of applications available for compressing video into the FLV format the majority, especially the freeware and shareware variety, are still only using Flash 7 compression. Adobe ship a Flash Video Encoder with Flash CS3.


Arranging Adobe Connect Meetings from Outlook

Tuesday, December 11th, 2007 [ Posted by Andrew M ]

If you’re  a power user of both Outlook and Adobe Acrobat Connect Meetings, you might be interested to know that there’s a free add-in for Outlook that will allow you to schedule a Connect Meeting with associates directly.  It can be used to select a room from the available Meetings on your Connect server and view the schedules for invitees if you belong to the same Exchange server - it is compatible with current versions of Outlook up to Outlook 2007.

The latest version of the Acrobat Connect add-in for Microsoft Outlook can be downloaded from http://www.adobe.com/support/connect/updaters.html#outlook

An online tutorial is available from the Adobe site, titled “Using the Breeze Add-in for Microsoft Outlook” it can be found at http://brc.breezecentral.com/usingoutlookaddin/


The Email Standards Project

Monday, December 10th, 2007 [ Posted by Marcin S ]

If you thought it was hard to create a web page that looks consistent across the various browsers out there wait until you try creating an HTML email. In order to create an email that is going to work across the various email clients out there, both desktop based clients and web based email, you’re essentially forced to write HTML as if it was still the 90s – tables for layout, spacer images and minimal CSS. Even then you’re not going to get it looking perfect in every client due to many quirks and inconsistencies in the email client’s HTML/CSS support.

With this situation in mind the Email Standards Project has been launched by a group of people involved in the web industry. The project aims to educate web designers and developers about the importance of web standards for email, and to liaise with email client developers to provide assistance and feedback on standards support within their clients. The aim is to improve standards support within email clients, similar to the goals of the Web Standards Project for browsers.

HTML emails aren’t going away, so anything that can be done to make the experience more consistent for readers will benefit the businesses using email marketing, and make it easier for the web designers and developers to create great looking content.

Check out the Email Standards Project site for more information, and help spread the good word!


Additional Video Streaming Options in Adobe Acrobat Connect

Monday, November 12th, 2007 [ Posted by Andrew M ]

Tests last week at webqem resulted in a live video feed from a TV tuner card streaming within an Adobe Acrobat Connect Meeting Room’s Camera pod. The implication for folk hosting Connect online meetings is the possibility of being able to display video material directly from either a DVD or VCR. Want to know more? Contact us via the comments section below.


Using campaign tracking in Adobe Connect Events

Wednesday, October 17th, 2007 [ Posted by Andrew M ]

The Event module for Adobe Connect allows you to track Event registrations by campaign URL, giving you the ability to determine campaign effectiveness through analysing the sources of your registrations.

When managing an event you select the “Enable Campaign Tracking” option from the Registration Questions page to activate this option, then locate the URL for the registration page.

Copy the URL and modify the address, adding “?campaign-id=” to the end with an additional unique identifier and use that new URL in any correspondence you use for the campaign’s registration pages.

This process is explained in further detail in an Adobe TechNote: http://www.adobe.com/go/c886a790