webqem blog

Adobe has released an urgent announcement addressing issues with the recent release of Adobe Acrobat Connect Pro version 7.5.

Adobe has found an issue with the Connect Pro 7.5 Installer that can delete the entire drive on which Connect Pro is being installed. This issue affects anyone who has downloaded the version 7.5 license trial between November 3rd and November 17th 2009.

Adobe has advised customers to immediately cease any further installation of Adobe Acrobat Connect Pro version 7.5 and to delete the Installer program containing Adobe Acrobat Connect Pro version 7.5, as applicable. The issue occurs if you select “cancel” during the file copying step of the installation process.

For more information on this, please carefully read this technote released from Adobe, to see if your current version is affected by this issue. Contact webqem if you require more information about this issue.

Check out this helpful Tutorial by Jody Plotkin from Adobe. In this presentation, Jody walks through the features and advantages of using Universal Voice – a new feature added to Connect Pro 7.5. The presentation was made using Adobe Presenter, so all you need is an internet browswer with Flash installed.

This tutorial is available on connectusers.com or click here for the tutorial.

Adobe today announced significant updates to Adobe Acrobat Connect Pro.

The new version of Acrobat Connect Pro includes a number of really cool new features including Universal Voice, Webcast, Secure Desktop Sharing, and PDF Integration.

Universal Voice enables Connect Pro customers to integrate their meetings with any audio conferencing provider.  Telephone audio can be recorded with a web meeting and broadcast over VOIP to enable participants to listen to the audio without dialing in.

Connect Pro Webcast will allow for very large events with up to 80,000 participants attending high-impact sessions that can incorporate rich media, video, slides, and interactive Q&A.

Secure Desktop Sharing introduces more granular control over the Compliance and Control settings in Connect Pro.  New administrative tools enable organizations to create a white list of applications that can be screen-shared.

In addition to the features listed above, Adobe has also added PDF integration, a new add-in for Lotus Notes and VMWare support.

For more information, there is a tutorial on the new features available on connectusers.com. You can also view the press release from Adobe.

For the October ACUGA meeting Ryan Monger – Adobe Connect Pro Technician, gave an excellent presentation on the audio best practices for using Connect Pro. Ryan looked at all aspects of a users’ audio when using Connect Pro such as the setup process, combining VoIP & Teleconferencing, best settings, and much more. Ryan also gave all attendees a plethora of great resources for audio best practices for Connect Pro.

If you happened to miss the event, a recording is available online with all of the links to the resources still available. Make sure you register on connectusers.com for the upcoming November meeting.

Come join the webqem team at this month’s ACUGA meeting. For the October ACUGA meeting we will be joined by Adobe Connect Pro Technician, Ryan Monger.  Ryan will be taking us through the audio best practices for Connect Pro Meetings. Some of the topics we are covering are:

• Tips and Tricks for creating a great VoIP experience
• Deciding between Integrated Teleconferencing and VoIP
• How to create a blended environment using both teleconferencing and VoIP
• Audio considerations for meeting recordings
• And more…

The online meeting is being held on Tuesday 27th October at 11.00am Sydney time. Make sure you register and we hope to see you there – and don’t forget to join the ACUGA user group.

ACUGA is short for the Adobe Connect Users Group Asia-Pacific

webqem is hosting more Connect Pro seminars next week, this time in Kuala Lumpur, Malaysia. This is a great opportunity for webqem as it marks the first seminar to be held in Malaysia. The free 90 minute seminar will demonstrate to people for all sectors, whether corporate, government, not for profit and education, how Connect Pro can drive out cost in collaboration and be using for elearning and conferencing purposes.

The seminar will be running next week on Tuesday 27th Oct, from 10am to 11.30am. It is being held at: The Royale Bintang Kuala Lumpur, 17-21 Jalan Bukit Bintang, 55100 Kuala Lumpur. If you would like to attend, please reserve your place by calling us on +65 9179 9527 or send an email to danielo@webqem.com.

webqem & Adobe teamed up to host a 90 minute seminar on shortening sales cycles and lowering selling costs via Adobe Connect Pro. Larry was the primary speaker at this free seminar and took sales and marketing people through the many ways that Connect Pro can benefit an organisation. Some of these benefits were: dramatically reducing sales and marketing costs, how to qualifying prospects quicker, and speeding up the sales process through frequent meetings.

Like the other seminar held by webqem that week, this one was successful and webqem is likely to be holding more seminars like this one in Hong Kong. Keep eye out on this blog for upcoming seminars.

In Hong Kong last week, webqem and Asiasoft hosted a free seminar on Adobe Connect Pro . IT directors from companies in Hong Kong were invited to join webqem Operations Director, Larry, for a 90 minute seminar on driving down costs in eLearning and conference using Adobe’s Acrobat Connect Pro. All attendees were shown how they can securely stay connected to people from all over the globe, as well as communicate with greater frequency and higher quality.

The seminar was very successful and webqem is likely to run similar seminars next year, so be sure to keep an eye out.

The thought of being able to hold a Connect Pro meeting in the palm of your hand is hard to believe. Well not anymore, as Adobe has unveiled its plans to release a new flash based application for mobile devices. In a recent post on the webqem blog, it was revealed that this kind of application would not be far away as the new Flash CS5 will enables developers to export their applications from Flash to the iPhone – but we didn’t expect it to be this close!

It not just the iPhone that will be benefit from this: Google Android, Palm WebOS, Microsoft Windows Mobile, Nokia’s Symbian OS, and RIM with their Blackberry OS, will also be able to run a connect meeting from their phones.

For more information, visit the Connect Pro User Group, where there is also is a really good tutorial and a cool interactive demo.

Good news from the Adobe MAX conference – Adobe is now closer than ever to running Flash on the Apple iPhone. At Adobe MAX, the company’s worldwide developer conference, Adobe announced that the new Flash Professional CS5 software will enable developers the ability to create applications for the iPhone and iPod Touch. The new functionality opens iPhone development to millions of designers and developers who currently use Adobe’s popular Flash authoring tools. Adobe already has some examples of Flash applications available on the Adobe Labs site.

Flash is an integral part of many webqem projects, so we are very excited to hear this news. However, we are still holding out to witness a Connect Meeting on our iPhones – we hear that Adobe is not far off, so let us wait in anticipation!