webqem blog

ZDNet recently featured an article on Fone Zone’s implementation of Adobe Connect, a solution that was recommended and implemented by webqem. Fone Zone had, in the past, trained employees using PowerPoint. The impetus had been on Fone Zone’s employees to go online and download the presentations themselves. webqem’s solution using Adobe Connect, allows Fone Zone to deliver live PowerPoint content to mulitple employees at once. Read the whole article here.

The Challenge

Hyundai Motor Company Australia had a requirement to assess 1400 technicians across Australia within a month. Their specific requirements were:

• Assessment for three different technician levels.
• Each assessment would be timed for 60 minutes and consist of 40 multiple choice questions that would be pulled randomly from its own unique pool of up to 120 questions.
• Each assessment would consist of varying quantities of questions, based on three levels of difficulty: easy, even and hard.
• Marking of the assessment would only occur once the participant had indicated that they’d completed or if the exam had timed out.
• Participants would be allowed to review the exam results once completed.
• The assessment participants would be tracked on their number of attempts.
• For Hyundai’s analysis, the solution also needed to collect data on the questions, such as how often a question was successfully answered and which answers were selected for each question.

The Solution

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